Tennessee Department of Children's Services
Child Abuse Prevention Customer Survey
Section A: Descriptive Information
Include a copy of the instrument used with the first monthly report of the fiscal year (July).
Survey data is solicited:
Percent of clients/customers served for which data was sought:
Number of surveys solicited this month:
Number of surveys completed/returned this month:
Section B: Statistical Data
This section should include year-to-date information only.
Number of surveys solicited year-to-date:
Number of surveys completed/returned year-to-date:
Number satisfied with service provided:
Number not satisfied with service provided:
Number indicating a combination of both satisfied and not satisfied responses.
Number where satisfaction could not be determined.
Number completed/returned indicating satisfied or not satisfied with service provided (7 plus 8):
Percent satisfied with service provided - DCS goal is 85% (7 divided by 11):